Simplifying Operational Complexity with an Eye on Commercial Operations

The technology foundation that propels your biotech’s growth.

Integrated G&A, Medical & Commercial Platforms For Operational Excellence

In today's competitive biotech and pharma landscape, operational efficiency in clinical development and commercial operations is non-negotiable. For small and mid-sized companies, they can be the difference between a breakthrough success and missed opportunities.

Narala specializes in implementing and optimizing right-sized and stage-appropriate solutions that seamlessly integrate your core business operations while maintaining the regulatory compliance and data integrity essential to your success. Not only do we offer expertise in systems implementations, but we also offer ongoing support services.

Our systems implementation philosophy focuses on: 

  • Risk-based approach to GxP systems implementations such as for Regulatory Information Management (RIM), Electronic Trial Master File (eTMF), Medical Data Monitoring, Quality Management System (QMS), and Laboratory Information System (LIMS) that significantly reduces your investment in time and resources
  • Streamlined procure-to-pay process that spans across your financial and Contract Lifecycle Management (CLM) systems
  • Enabling a 360-degree view of Health Care Provider (HCP) interactions that connects clinical development operations to commercial operations, supported by medical and promotional content vaults

Each implementation is tailored to your company's requirements. With deep expertise across the biotech and pharma lifecycle, we understand the unique challenges of enhancing operations while maintaining GxP compliance, managing complex vendor relationships, and building commercial readiness.

Our solutions not only automate processes but also establish solid foundations that support fundraising, regulatory submissions, and successful market entry.

Our Core Capabilities

We build the backbone that integrates operations across functions.

GxP Systems Implementation & Support Services

Our goal for GxP systems implementation is to minimize your time and resource investment, not just for the initial project phase but also for ongoing support to maintain the system in a validated state. 

The first step in the process is to evaluate and onboard the right vendor platform for your unique journey. Be it Tier 1 platforms like Veeva or Tier 2 platforms such as Zen QMS, Montrium, Dot Compliance, and Kivo, we will act as your trusted advisor and select the right platform for you. 

Our expert team of project managers and business systems analysts, along with the critical experiences we bring to the table, will ensure that the system capability is enabled on-time, within budget, while meeting the highest quality standards. 

Not only can you rely on us for a smooth implementation, but you can also trust us to maintain the systems in a validated and inspection-ready state at all times.

Efficient Procure-to-Pay Operations

Whether implementing ERP platforms like SAP or NetSuite, or CLM platforms such as Conga, Cobblestone, Agiloft, and Ironclad for the first time, we ensure that these systems are not implemented and operated in silos. 

We will start with the key expected outcomes of the investment, such as clinical trial cost tracking by program and minimizing duplicate/ erroneous payments, and actively lead the implementation towards these goals. 

If you have already implemented ERP and CLM systems and are looking for help with greater benefit realization and efficiency gains, we are happy to help. We are more than system integrators; we are process enablement champions for you. 

Medical and Commercial Systems Enablement

Strategic implementation of a CRM platform designed for strategic Health Care Provider (HCP) relationship management while serving the unique needs for clinical development, medical affairs, and commercial operations. 

Our approach ensures that the insights collected and relationships built during the course of clinical trials are readily available for product planning, market access, and eventually commercial sales. In doing so, we ensure data sharing meets privacy, compliance, and regulatory requirements.

Our platforms support medical information management, key opinion leader (KOL) engagement, healthcare provider interactions, and commercial team coordination. Built-in compliance features ensure all interactions meet regulatory requirements while providing actionable insights for market access and commercial strategy.

GxP Systems Implementation & Support Services

Our goal for GxP systems implementation is to minimize your time and resource investment, not just for the initial project phase but also for ongoing support to maintain the system in a validated state. 

The first step in the process is to evaluate and onboard the right vendor platform for your unique journey. Be it Tier 1 platforms like Veeva or Tier 2 platforms such as Zen QMS, Montrium, Dot Compliance, and Kivo, we will act as your trusted advisor and select the right platform for you. 

Our expert team of project managers and business systems analysts, along with the critical experiences we bring to the table, will ensure that the system capability is enabled on-time, within budget, while meeting the highest quality standards. 

Not only can you rely on us for a smooth implementation, but you can also trust us to maintain the systems in a validated and inspection-ready state at all times.

Efficient Procure-to-Pay Operations

Whether implementing ERP platforms like SAP or NetSuite, or CLM platforms such as Conga, Cobblestone, Agiloft, and Ironclad for the first time, we ensure that these systems are not implemented and operated in silos. 

We will start with the key expected outcomes of the investment, such as clinical trial cost tracking by program and minimizing duplicate/ erroneous payments, and actively lead the implementation towards these goals. 

If you have already implemented ERP and CLM systems and are looking for help with greater benefit realization and efficiency gains, we are happy to help. We are more than system integrators; we are process enablement champions for you. 

Medical and Commercial Systems Enablement

Strategic implementation of a CRM platform designed for strategic Health Care Provider (HCP) relationship management while serving the unique needs for clinical development, medical affairs, and commercial operations. 

Our approach ensures that the insights collected and relationships built during the course of clinical trials are readily available for product planning, market access, and eventually commercial sales. In doing so, we ensure data sharing meets privacy, compliance, and regulatory requirements.

Our platforms support medical information management, key opinion leader (KOL) engagement, healthcare provider interactions, and commercial team coordination. Built-in compliance features ensure all interactions meet regulatory requirements while providing actionable insights for market access and commercial strategy.

The Narala Advantage

We architect solutions that factors your unique demands, support your growth trajectory, and deliver measurable impact.

Ready to Transform Your Biotech Operations?

Contact us today for a consultation and customized solution assessment.

Client Success Stories

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